Family Hope is about relationships. Its co-founders are long-time friends who share a passion to journey alongside people of all ages, cultures, and beliefs as they make positive change in their lives. 

Affordability – We demonstrate a commitment to providing affordable services by offering a sliding scale fee based on annual household income. Additionally, we periodically provide low cost group training options and Hot Topic Webinars.

Inclusion/Accessibility – Our space is designed to welcome children with toys, puzzles, Playdough, and art supplies.  We work with clients to accommodate abilities and we adjust our modalities and interventions to reflect the needs and preferences of our clients. Family Hope invites clients to consider their cultural identity as part of our intake process and we seek to privilege the voice and lived experience of each individual.

Relationships – We bring a unique friendship to our practice which shapes the professional culture of Family Hope. This has a positive impact on the therapeutic process both for us and the client. We practice from a systemic perspective that recognizes the impact of significant relationships in our lives as well as the communities and cultures in which we all live and work.

Learning – We are committed to formal and informal learning and professional development. Our staff have accumulated over 400 hours of professional learning since opening. We participate in peer consultation and clinical supervision as we continue to develop our professional competencies. We value the learning that takes place within the therapeutic relationship for both the practitioner and the client.

Community – Family Hope highlights free community resources on our website. We are familiar with, and prepared, to refer clients to other community resources that better meet client needs. We maintain strong relationships with other community support professionals and welcome collaboration with other community agencies.

To be a centre that promotes relational health and offers hope. To provide a variety of counselling and training services that meet the complex needs of our community. To build a collaborative team of professionals who grow and learn from one another as we strive to provide best practice services to our clients.

We deliver professional services that are easy to access, confidential, and evidence based. Our staff recognize the scope and limits of their professional training. They participate in regular peer support and licenced supervision. We aim to promote relational health to self and others through collaborative counselling and training services. All services are skill building and strength based.