Family Hope

Counselling and Training Centre Inc.

“Loving ourselves through the process of owning our story is the bravest thing we will ever do.”

Brené Brown


Family Hope is the fruition of a dream two friends shared many years ago. Melissa and Krystal sought to employ their knowledge, skill, and interests in a way that would serve their community in a helping capacity. Family Hope Counselling and Training Centre Inc. opened its doors on September 1st, 2019. 


Strengthen relationships and offer hope

We believe there is hope for everyone. We also believe that building positive connections with other people improves mental health and well being.

Provide a variety of services: counselling, psychological services, consultation, and training

The needs of individuals and families are diverse and so we aim to bring diversity to the services we offer.

Build a collaborative team of professionals who grow and learn from one another

We deeply value the learning that takes place among professionals who work collaboratively. We vision a future at Family Hope that includes multiple professionals with individual skills and talents. We vision a working environment that promotes and supports ongoing learning together.

Values in Action


We demonstrate a commitment to providing affordable services by offering a sliding scale fee option. Additionally, we periodically provide low-cost group training options and Hot Topic Webinars.

Inclusion & Accessibility

Our space is designed to welcome children with toys, puzzles, Playdough, and art supplies. We work with clients to accommodate abilities and we adjust our modalities and interventions to reflect the needs and preferences of our clients. Family Hope invites clients to consider their cultural identity as part of our intake process and we seek to privilege the voice and lived experience of each individual.


We are committed to cultivating a positive and energizing work environment at Family Hope. This has a positive impact on the therapeutic process both for staff and the client. We practice from a systemic perspective that recognizes the impact of significant relationships in our lives, as well as, the communities and cultures in which we all live and work.


We are committed to formal and informal learning and professional development. Our staff participate in ongoing professional learning. We engage in peer consultation and clinical supervision as we continue to develop our professional competencies. We value the learning that takes place within the therapeutic relationship for both the practitioner and the client.


Family Hope provides free community resources on our website. We are familiar with, and prepared, to refer clients to other community resources that better meet client needs. We maintain strong relationships with other community support professionals and welcome collaboration with other community agencies.